Terms & Conditions.
All bookings made through the internet will be confirmed or declined by email as soon as is possible. If we have accepted a verbal booking and have not had time to update our accomodation letting availability this could affect our accepting an internet booking.We reserve the right not to accept bookings for one or two nights during our busy season, especially during the Buxton Festival and Gilbert & Sullivan Festival.
We must be informed prior to booking and arrival of any guest who has special dietary requirements, allergies, limited mobility or sight or hearing impairments.
We do not allow smoking anywhere within the house.
We regret we are unable to accept payment by debit/credit card.
Any breakages or damage will be charged to you. Lost keys will incur a £15 charge.
We ask that our visitors show consideration for others during their stay with us, both in communal areas and within their own room.
Deposits:
Deposits are non refundable but we try to offer accommodation for an alternative visit within the season.Cancellations:
If we are able to re-let the accommodation, no additional charge will be incurred. Therefore it is very important to notify us immediately by phone to enable us to implement alternative letting. We reserve the right to charge full cost (less breakfast) if we have been unable to re-let the accommodation. I hasten to add that we have never had to do this however, we do advise guests to take out Travel Insurance to cover this eventuality. This also applies to 'no-shows' and holiday curtailments.
